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Error Code 3-4 when Installing the Microsoft Office (Solved)

Microsoft Office Error Code 3-4 Info:

It is mainly occurs when you tried to install office or while installing office 365 and it gets failed. Error Code 3-4 may occur due to following reasons:
  • Due to Microsoft Office system file get corrupt.
  • Previous installation had not removed properly.
  • Windows Firewall not allows to network access.
  • You may download partial setup.
To solve Office 365 Error 3-4 you may follow below step to fix. If you follow the below steps or troubleshooting steps or process then may be resolve this Error Code 3-4.

Steps to fix Microsoft Office 365 Error Code 3-4:

Whenever if you trying to install office 365 updated version and you keep getting error 3-4 it means you haven't install previous office 365 properly or your previous office file got corrupt. and you might be seen below image as an error. 
Something went wrong error of Office 365

Some Common factor that cause Office Error 3-4:

  • Pre existing office installation files.
  • Tamp and logs files.
  • Office file got corrupt. 
  • Office didn't update fully it updated partially.
  • Windows Update not installed properly. 
  • Antivirus or windows Firewall might be blocking the office installation.

Steps to Fix/Resolve/troubleshoot the error code 3-4:

1 – Repair your Office app

Error Code 3-4 will be fixed when Office repair tool replaces all the corrupted system files. Follow the steps below to run repair tool to fix the error.
  1. Open Control Panel using Start.
  2. Click on Programs and select Programs and Features.
  3. Click on the Office product that you want to repair.
  4. Click Change.
  5. Select Quick Repair and click on Repair. If Quick Repair didn’t fix the Error Code 3-4, select Online Repair and click on Repair.
Note: If Office Repair did not fix this error code, then remove and reinstall the Office installation to fix this Error Code 3-4.

2 – Steps to remove Office

In case if the error  persists even after running Office repair tool, uninstall Office from your computer.
  1. Open Control Panel using Start
  1. Click on Programs and select Programs and Features.
  2. Select Office Suite and click on Remove.
Note: If Office installation failed or it didn’t fix the error, a manual installation is required to completely remove the Office Suite.

3 – Steps to remove Office manually to fix the Error Code 3-4

If the error code 3-4 is re-occurring, proceed with the following steps to manually remove Office program from your computer.

Step 1: Remove the Windows Installer packages

  1. Find the Office 16 installation folder, typically located in C:\Program Files\.
  2. Right-click the Microsoft Office 16 folder and select Delete.

Step 2: Remove the Office scheduled tasks

  1. Open a Command Prompt window as an administrator.
  2. At the command prompt, type the following commands and press Enter after each one:
schtasks.exe /delete /tn “\Microsoft\Office\Office Automatic Updates”
schtasks.exe /delete /tn “\Microsoft\Office\Office Subscription Maintenance”
schtasks.exe /delete /tn “\Microsoft\Office\Office Click To Run Service Monitor”

Step 3: Use Task Manager to end the Click-to-Run tasks

  1. Open Task Manager.
  2. Click the Process tab
  3. If the following processes are running, right-click each one, and then click End task after you select each process.
  • .exe
  • setup*.exe

Step 4: Delete the Office files

  1. Press Windows logo key + R to open the Run dialog box.
  2. In the Open box, type %ProgramFiles%, and then click OK.
  3. Delete the “Microsoft Office 16” folder.
  4. Delete the “Microsoft Office” folder.
  5. Open the Run dialog box, type %ProgramFiles(x86)%, and then click OK.
  6. Delete the “Microsoft Office” folder.

Step 5: Delete the Office registry sub keys

  1. Open Registry Editor.
  2. Delete the following registry sub keys:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
  • HKEY_CURRENT_USER\Software\Microsoft\Office
  • Then Delete the Office key.

Step 6: Delete the Start menu shortcuts

  1. Open a Command Prompt window as an administrator.
  2. Type %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs, and then press Enter.
  3. Delete the “Microsoft Office 2016 Tools” folder.

4 – Download and install Office

1. Sign in to your My Account page using the link https://go.microsoft.com/fwlink/p/?LinkId=613327
2. Choose Install.
3. Click Run or the equivalent depending on the browser you’re using.
4. When you see “You’re good to go”, click All done.

Still getting Microsoft Office Error Code 3-4 then you may contact with technical expert that will solve your issues.

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